An established retail and fashion industry in India has leveraged RPA to eliminate its manual activities and streamline its process

Pre-automation AS-IS Manual Process

RPA Objective 


The business objectives and benefits expected by the Business after automation of the selected business process are:  

  • Reduce processing time for dispatching ledgers
  • Reduce manual errors like missing out on sending emails or to a certain stakeholder
  • The customer gets the ledger on predefined dates without fail
  • If there is any miss due to technical issues, it gets notified to the commercial and IT team
  • Create hygiene visibility for customers. No possibility of the wrong ledger going to a customer.

RPA used Uipath using following the below approach to ensure business exceptions coverage and data processing: